We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
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Top picks just for you
After years of settling for less-than-ideal grilling solutions, discovering this combo grill felt like hitting the jackpot. Its innovative design, which combines the convenience of gas with the flavor-enhancing qualities of charcoal, immediately caught my attention. Now, several months and countless grilling sessions later, I can wholeheartedly recommend this product to any outdoor cooking enthusiast looking for versatility and reliability. The assembly, while requiring a bit of time and effort, was a small price to pay for the quality and functionality this grill offers. The construction is solid, promising durability and resistance to wear and tear. The dual grilling options have allowed me to experiment with a wide range of recipes and cooking techniques, from quick gas-grilled fish to slow-cooked charcoal-smoked ribs. The side burner is another feature that has come in handy, especially for preparing sauces and sides while the main course grills to perfection. Overall, this grill represents a significant upgrade from my previous outdoor cooking equipment. Its combination of gas and charcoal grilling capabilities, along with the added convenience of a stovetop burner, makes it a versatile and indispensable addition to my outdoor kitchen. The quality of the meals I've been able to prepare has consistently impressed my family and guests, making this grill a worthwhile investment for anyone passionate about outdoor cooking.
The grill's dual functionality has been a game-changer for my outdoor cooking. The ability to use both gas and charcoal in one cooking session has allowed for greater flexibility and creativity in my menu planning. For instance, I can quickly grill vegetables on the gas side while giving steaks the smoky flavor they deserve on the charcoal side. Additionally, the side burner has proven invaluable for preparing side dishes, making it possible to manage the entire meal outdoors without the need to step inside the kitchen.
Putting together this grill was a breeze, and the quality is outstanding! Highly recommend it to anyone looking for a reliable grill.
Absolutely love this product, but here's a crucial tip for all users: the vent screw on the right severely hinders the charcoal riser's movement due to its length. Simply reversing the screw's direction solves this problem, making it a must-do modification for optimal use.
The grill's quality is top-notch, massive, and robust.
Some mechanical skill is required for assembly, but it's straightforward if you follow the instructions. I'm delighted with my new grill.
My husband is thrilled with this grill. Its size and the options for gas, charcoal, and even a stovetop for outdoor frying make it a favorite. We've yet to see how it holds up against rust.
After a year and a half of use, I'm still in love with the charcoal side for meats, while the gas side is ideal for vegetables, baking, and keeping dishes warm. The side burner is indispensable.
This is my second purchase of this grill online. The first one lasted six years. It's the perfect combo of gas and charcoal, seemingly unique in offering both. It's the best value around.
This grill is fantastic for parties. Absolutely love it.
A Father's Day gift from my wife, and out of all the Gas/Charcoal Grills I've had, this one tops them all. Using both sides simultaneously, I bake potatoes on the gas side and grill steaks on the charcoal side. It's also excellent for smoking. I'm on the lookout for a compatible rotisserie.
The ease of cleaning and starting up this grill has impressed me greatly. Absolutely love it.
I adore this grill, using a smoker box on the charcoal side while grilling hamburgers on the gas side.
The materials and quality of this grill are exceptional. It cooks evenly and makes grilling fun and easy, especially with the quick cleanup.
A year into using this grill, and I've encountered no issues. I love this grill.
Three years with this grill combo, and it continues to perform excellently. It caters to every cooking preference, whether it's the precise temperature control of gas or the char flavor of charcoal or hardwood. Covering it during bad weather or winter is essential, as with any grill.
Three years with this smoker grill combo and I'm still in love with it. The vast grilling area and adjustable smoking height are perfect. I've used both simultaneously, and the results are consistently perfect.
Years after purchasing, this product still holds up well. Even after a dog chewed my propane lines, replacements were easily found. It's very user-friendly and easy to clean.
Extremely pleased with this grill! Since getting it last summer, I've used it 3-4 times a week without any issues. The only problem is, after grilling, I immediately want to grill again. Fantastic product!
Four years in, and I'm so glad I made this purchase. I'm now enjoying grilled food more than ever. In the Bahamas, where it feels like summer year-round, grill nights are frequent. I'd recommend this grill to anyone and am considering buying a new one soon due to wear on the ash trays, but otherwise, it's been an excellent buy.
I chose this model for its dual-use capability, not wanting two separate grills. It replaced my gas grill from 2003, which was still in like-new condition and was given to a friend who thought it was new. After trying various brands over the years, this stands out as the best.
This purchase was to replace my Char Broil bought in 2000, which was still operational after replacing burners and the grate. Despite surviving two wind storms that damaged it, it was swiftly claimed and rebuilt by a neighbor when I set it out. Given how long my old one lasted, I didn't hesitate to get another Char Broil. The combination of gas and charcoal allows for versatile cooking, and the gas side's three burners make this grill exceptionally versatile. In short, it's GREAT!
This is my second purchase of this deluxe grill because it's incredible.
As my first grill, I'm quite satisfied, though I can't compare it to others. Its size is a bit large, but the dual gas and charcoal functionality is fantastic. It's reasonably well made and assembly was straightforward, despite the heavy firebox requiring two people. The charcoal side's design, including an ash tray and access door, is well thought out.
Bought in 2013, this grill is still heavily used. My husband appreciates the gas and charcoal options, with gas being particularly useful in cold weather for instant cooking. We've encountered issues with a burner's lighter, but it's easily circumvented with a handheld lighter. We continue to use it year-round, grilling even in winter, hence a five-star rating.